Interviewer: Mr. Al-Kaabi, it’s great to have you with us. As the CEO of HungerStation, you’ve led the company through significant growth and transformation. Can you share what drew you to join HungerStation and how your previous experiences have shaped your approach to this role?
Numan Al-Kaabi: I appreciate the opportunity to discuss this. My decision to join HungerStation was influenced by my passion for innovation and my desire to be part of a pioneering company in the express delivery space. My experiences at Uber Eats, Samsung Electronics, Gulf International Bank, and Procter & Gamble provided me with a solid foundation in marketing, e-commerce, and strategic management. These roles helped me develop a keen understanding of market dynamics and consumer behavior, which I’ve applied to drive HungerStation’s growth and enhance our service offerings.
Interviewer: HungerStation has made remarkable strides since its launch. What do you think has been the key to its success and rapid expansion?
Numan Al-Kaabi: The key to our success has been our ability to adapt and innovate in response to market needs. We were the first Saudi food delivery app, and since then, we’ve expanded our services to include groceries, pharmaceuticals, and more. Our growth is a result of our commitment to leveraging advanced digital technologies, maintaining effective governance, and fostering strong partnerships with a diverse range of businesses. Our focus on customer convenience and satisfaction has also played a crucial role in our expansion across Saudi Arabia and Bahrain.
Interviewer: The recent partnership with MasterCard is a significant milestone. How do you envision this collaboration impacting HungerStation and the broader market?
Numan Al-Kaabi: The partnership with MasterCard is a strategic move to enhance our digital payment capabilities and drive further innovation in our services. This collaboration will enable us to offer more seamless and secure payment options for our customers, aligning with our goal of providing an exceptional user experience. It also positions us to lead advancements in the digital payments landscape across the region, benefiting both consumers and businesses.
Interviewer: Sustainability is a key focus for HungerStation. Can you elaborate on the company’s sustainability initiatives and its commitment to social responsibility?
Numan Al-Kaabi: Sustainability is integral to our strategy at HungerStation. We’re committed to supporting Saudisation and contributing to Vision 2030 through our recruitment campaigns and community initiatives. Our collaboration with the Saudi Food Bank, Eta’am, to provide over 2.6 million free meals to needy families reflects our dedication to social responsibility. Additionally, we support organizations such as the Saudi ADHD Society and the Emergency and Disaster Centre. These efforts align with our goal of making a positive impact on both the environment and the community.
Interviewer: Your career spans various high-profile roles and ventures. How have these experiences influenced your leadership style at HungerStation?
Numan Al-Kaabi: My diverse career has provided me with valuable insights into different aspects of business management and leadership. From my time at Samsung Electronics and Gulf International Bank to my role at Procter & Gamble, I’ve gained a deep understanding of strategic marketing, e-commerce, and operational efficiency. These experiences have shaped my leadership approach at HungerStation, allowing me to implement effective strategies, foster innovation, and drive the company’s growth.
Interviewer: What are your future plans for HungerStation, and how do you see the company evolving in the coming years?
Numan Al-Kaabi: Looking ahead, we aim to continue expanding our service offerings and enhancing our technology to meet evolving customer needs. We’ll focus on further innovation in our delivery services and exploring new market opportunities. Our goal is to remain at the forefront of the express delivery sector by integrating cutting-edge technologies and maintaining a strong commitment to customer satisfaction and social responsibility.
Interviewer: Thank you, Mr. Al-Kaabi, for sharing your insights and experiences with us. It’s been enlightening to learn more about HungerStation’s journey and your vision for the future.
Numan Al-Kaabi: Thank you for having me. I’m glad to share our story and discuss the exciting developments at HungerStation.
